Photo: Raul Pachecho Vega
A version of this blog post first appeared on the Get Involved blog.
Managing a community online — what exactly is it?
Some people think it’s synonymous with handling a Twitter account, but what I found out during the July Net Tuesday Vancouver meetup is that it’s more than that.
Based on the tips that the panel shared, here are eight skills (in addition to sending a tweet) that you need to thrive as a community manager.
Community management is about building communities where they currently hang out. Part of your job as a community manager is to figure out what platforms your communities gravitate toward and then ensure that you have presence there. Although it’s tempting to join emerging platforms like Google+ and Pinterest, you have to determine if it makes sense for your organization to be there.